Welcome to the Jungle
By using theelectricjungle.com, browsing our shop, ordering plants, or commissioning a custom build, you agree to these terms. If you don’t agree, please don’t use the site or place an order.
We’re a small mobile plant shop based in Broomfield, CO — not a giant retailer. We try to be clear and fair. If anything’s unclear, email us at info@theelectricjungle.com before you order.
What We Sell
Plants
Live tropicals, cacti, succulents, and collector plants. Stock changes constantly — what you see on the site reflects current inventory only.
Custom Rudsta Builds
Made-to-order smart-home plant habitats built on IKEA Rudsta cabinets, with installed lights, fans, smart plugs, and sensors. Build slots are limited and require a deposit.
Add-ons & Plant Requests
For plants not currently in our inventory, we may be able to order them from our wholesale suppliers. Availability, pricing, and timing depend on what our growers have. We’ll confirm before you pay.
Orders & Payment
- Pricing is in US Dollars and includes applicable Colorado sales tax at checkout.
- Payment is processed by Stripe. We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Samsung Pay, and Buy-Now-Pay-Later options (Klarna, Afterpay) where available.
- We never see or store your card details. Stripe handles all card data — they’re PCI-DSS Level 1 compliant.
- Cart reservations — when you start checkout, items are held for 20 minutes. If you don’t complete payment in that time, they return to inventory.
- Order confirmation arrives by email with a tracking link.
Pickup Only
The Electric Jungle is local pickup only in Broomfield, CO. We do not ship plants or builds.
- You’ll schedule a pickup slot at checkout.
- You can reschedule up to 24 hours before your slot via the tracking link or your account page.
- If you no-show, your order will be held for 7 days. After that we reserve the right to release the plants back to inventory; the order amount is not refunded.
- You’re responsible for safe transport once the order leaves our hands.
Refunds & Returns
Plants
Live plants are non-refundable once picked up. Inspect your plants before leaving the pickup location — if something looks wrong (pests, severe damage we missed), tell us on the spot and we’ll make it right.
Custom Builds
The $200 deposit is non-refundable once we begin sourcing or assembling your build. If you cancel before work has started, we’ll refund the deposit minus any costs already incurred.
⚠️ Important
Once you sign the build agreement, deposit is locked in. Please read the agreement carefully before signing.
Damaged Goods
If something arrives damaged at pickup, we’ll repair, replace, or refund — whichever makes sense for the situation. Photo documentation helps.
Warranty (Builds Only)
- 60-day warranty on all electronics from the date of pickup.
- Covers: grow lights, fans, smart plugs, sensors against manufacturing defect.
- VOID if any third-party modifications are made to the electronics.
- Does not cover: damage from poor caretaking, overwatering, improper cleaning, electrical surges without a surge protector, or normal wear.
- To claim: email info@theelectricjungle.com with your order number, the issue, and photos.
Plants are not covered by warranty — living things, individual care matters.
Rewards Program
- Earn 1 point per $1 spent on orders.
- Tiers: Bronze (0+), Silver (500+), Gold (1,500+), Platinum (3,000+).
- Redeem points at checkout in $5 increments — 100 points = $5 off. Minimum redemption is 100 points; amounts must be a multiple of 20 points.
- Points are tied to your email and can’t be transferred or sold.
- Points have no cash value and may be adjusted, expired, or revoked if we detect abuse.
- We reserve the right to change the program rules with notice via email or this page.
The Jungle Club (Subscription)
The Jungle Club is our monthly plant subscription. Two tiers:
- Spark — $20/month: 1 plant per cycle (you choose from 2 curated options), 5% off non-subscription purchases, 2× rewards points on Thursdays.
- Surge — $35/month: 2 plants per cycle (you choose 2 of 4 options), 10% off non-subscription purchases, 2× rewards points on Thursdays.
Billing is monthly, recurring, processed by Stripe. You can update your payment method any time via the Stripe Customer Portal in your account.
Pause — up to 60 days. Billing pauses with you.
Skip — free if you skip before the billing date.
Cancel — effective at the end of the current cycle. You keep benefits through that cycle. No refunds for partial cycles.
If payment fails, we auto-pause your subscription for a week and email you to update your card. We never auto-cancel for a failed payment.
Choosing your plant — we email you when your cycle’s options are ready. If you don’t pick 24 hours before your booked pickup, we auto-lock to the first option so nothing gets left behind.
Pickup — book any open slot from the main pickup pool from your account. No dedicated subscriber day.
Discount stacking rules — the Jungle Club member discount applies to full-price, non-subscription items only. It cannot be combined with coupon codes, rewards points, promotions, or bundle deals — one discount per order. On any order where you apply a coupon, redeem points, or add a bundle deal, that discount is used and the member discount is not added on top. Full-price orders with no other discount get your member discount automatically.
Guest Checkout
You can check out without an account. Guest orders complete the same way and get the same confirmation emails. Guests do not earn rewards points, cannot redeem points or coupon codes that require a customer match, and cannot subscribe to The Jungle Club. Sign in or create an account before checkout to claim those benefits.
Coupons & Promo Codes
- Coupon codes apply at checkout and are validated server-side. The reduction shows in your order summary before payment.
- Stacking: it’s one discount per order — coupons don’t stack with rewards-points redemption, the Jungle Club member discount, or bundle deals. Whichever you apply at checkout is the one that’s used.
- Some coupons are targeted to a specific email and only apply when you’re signed in with that account.
- Coupons can be deactivated or expire. Past redemptions are honored; future use after expiration is not.
Bundle Deals
From time to time we offer bundle deals — two or more plants grouped at a single, lower bundle price shown before payment. Bundles are one discount: they don’t stack with coupon codes, rewards points, or the Jungle Club member discount. A bundle is only available while every plant in it is in stock; if one sells out, the bundle pauses until it’s back.
Reviews
After an order we may invite you to leave an honest Google review — always optional, always in your own words. We never write, edit, or trade incentives for a positive review specifically. If we include a thank-you discount code for leaving a review, it’s single-use, can’t be combined with other offers, and follows the same coupon rules above.
Plant Advisor (Dwight)
Our AI plant advisor — nicknamed Dwight — gives recommendations from our live inventory and general care guidance. He’s a tool, not a guarantee. He can be wrong. Use his advice as a starting point; for major decisions, email shop@theelectricjungle.com or check a credible care source. We rate-limit the service to prevent abuse; rare service interruptions are possible.
Support, Live Chat & Event Requests
When you submit a Contact Support ticket (TEJ-SUP-...) or an Event/Booking request (TEJ-EVT-...), we log your name, email, and message in our system so we can reply and reference it later. Replies to the confirmation email thread on to your submission.
In-store chat — if you scan a help code in our space and message us, you’ll reach us live during shop hours; outside hours we’ll follow up by the next business day. It’s for quick help — please don’t send card numbers or passwords through chat.
Acceptable Use
Don’t:
- Try to scrape, hack, or overload the site.
- Place fraudulent orders or use stolen payment methods.
- Resell our custom builds without written permission.
- Submit false information or impersonate someone else.
We reserve the right to cancel any order, suspend accounts, or refuse service for any of the above.
Intellectual Property
The Electric Jungle name, logo, designs, build methodology, photos, and site content are ours. Don’t copy or reuse them commercially without asking. You’re welcome to share photos of your own plants and builds on social media — we love that.
Limitation of Liability
To the maximum extent permitted by law, The Electric Jungle is not liable for:
- Damage to your home, floors, or belongings from plants, water, or installed equipment after pickup.
- Indirect, consequential, or incidental damages.
- Loss of plants due to environmental conditions, pets, kids, or accidents.
- Issues arising from third-party services (Stripe, Google, Cloudflare, smart-plug ecosystems).
Our total liability for any claim is limited to the amount you paid for the order in question.
Governing Law
These terms are governed by the laws of the State of Colorado, USA. Any disputes will be resolved in the state or federal courts located in Broomfield County, Colorado.
Changes
We may update these terms occasionally. The “last updated” date at the top reflects the latest revision. Significant changes will be announced by email for account holders. Continued use of the site after changes means you accept them.
📧 Questions?
Email info@theelectricjungle.com
The Electric Jungle · Broomfield, CO